Latest measures from: 2/8/2021
When entering the country, guests returning from Croatia must present an EU digital COVID certificate upon entering the country. It should contain a negative PCR test not older than 72 hours or RAT (antigen) test not older than 48 hours or perform a test within 48 hours from entering Germany. People who have a COVID-19 vaccination certificate or have recovered from COVID-19 within the past 6 months are exempt from the obligation to provide a negative test and to self-isolate. In addition to RAT and PCR tests, Germany also accepts TMA and LAMP tests. Children under the age of 12 are exempt from the obligation to present a negative test result.

Latest measures from: 15/9/2021
When entering the country, guests returning from Croatia must provide a negative PCR test not older than 72 hours or RAT (antigen) test not older than 48 hours or perform a test within 24 hours from entering Austria. People who have a COVID-19 vaccination certificate or have recovered from COVID-19 within the past 6 months are exempt from the obligation to provide a negative test and to self-isolate.* Children under the age of 12 are exempt from the obligation to present a negative test result.
*All vaccines approved by EMA/WHO are recognised. You are considered "fully vaccinated" starting on the 22nd day after your last dose, lasting for 12 months. People who have recovered from COVID-19 and have been vaccinated with at least one dose and for vaccines that only require one dose the certificate is valid from the 22nd day after that dose up to 12 months. Proof of antibodies is also valid as a recovery proof and is valid for 3 months from the test date.

Latest measures from: 10/8/2021
Guests must present an EU digital COVID certificate upon entering the country. It should contain a negative RAT (antigen) or PCR test not older than 48 hours, certificate of recovery COVID-19 within the past 6 months or certificate of COVID-19 vaccination. Otherwise, the person must go into mandatory self-isolation for 5 days. After 5 days, an additional test (PCR or ANTIGEN) is mandatory. If the result is negative, the person is free to come out of self-isolation. Children under the age of 6 do not need to be tested, children under the age of 18 are exempt from isolation if accompanied by an adult who have EU digital COVID certificate.
Guests traveling to Croatia to destinations up to 60 km from their place of residence, for less than 48 hours, do not have to present a negative test when returning to the country.

Latest measures from: 16/9/2021
Guests returning from Croatia must present an EU digital COVID certificate upon entering the country. It should contain a negative RAT (antigen) test, not older than 48 hours or PCR test, not older than 72 hours, a certificate of recovery from COVID-19 within the past 6 months or a certificate of COVID-19 vaccination*. Otherwise, the person must go into mandatory self-isolation for 10 days. After the 5th day, it is possible to perform a PCR test. If the result is negative, the person is free to come out of self-isolation. Children under the age of 15 are exempt from restrictions if accompanied by an adult who have EU digital COVID certificate.
*The vaccination certificate must contain the following: proof that have past at least 7 days after administration of the second dose of Pfizer vaccine, at least 14 days after administration of a the second dose of Moderna, Sputik V, Sinovac and Sinopharm vaccines, at least 21 days after administration of the second dose of AstraZeneca vaccine, at least 14 days after administration of the first dose of Johnson & Johnson vaccine or certificate of recovery from COVID-19 and vaccination with at least one dose of the vaccine after the recovery, in the period of 6 months from the administration of the vaccine.

Latest measures from: 29/7/2021
There are no restrictions when returning to Hungary by land or water. When entering the country by air, people can enter Hungary with a completed registration form and a negative PCR test or RAT (antigen) test, not older than 72 hours. People who have a certificate of COVID-19 vaccination or have recovered from COVID-19 within the past 6 months are exempt from the obligation to provide a negative test when boarding. Children under the age of 18 are exempt from testing if accompanied by an adult who have EU digital COVID certificate.

Latest measures from: 8/7/2021
When entering the country, guests returning from Croatia must provide a negative PCR test or RAT (antigen) test not older than 48 hours or self-isolate for 10 days. People who have recovered from COVID-19 in the last 6 months or have a vaccination certificate are exempt from the obligation to provide a negative PCR test and self-isolate. Children under the age of 12 are exempt from testing.

Latest measures from: 13/9/2021
When entering the country, guests returning from Croatia must fill out an online form and present a negative PCR test not older than 72 hours or RAT (antigen) test not older than 48 hours and mandatory self-isolation. People who have recovered from COVID-19 in the last 6 months or have a vaccination certificate are exempt from the obligation to provide a negative PCR test and self-isolate. Self-isolation can be shortened on the 5th day at the earliest by an additional PCR test. Children under the age of 6 are exempt from testing.

Latest measures from: 12/8/2021
All passengers entering Slovakia must fill out an online form and present an EU digital COVID certificate. All persons who do not have a valid vaccination certificate * must go to compulsory self-isolation for 14 days. Self-isolation can be shortened on the 5th day at the earliest by an additional PCR or RAT (antigen) test. Children under the age of 12 are exempt from testing.
The vaccination certificate must contain the following: that at least 14 days and not more than 12 months have passed after administration of the second dose of a two-dose vaccine, at least 21 days and not more than 12 months after administration of a single-dose vaccine at least 14 days and not more than 12 months after administration of the first dose of vaccine, if it was administered up to 180 days after recovery from COVID-19 disease.

Latest measures from: 19/7/2021
Due to the good epidemiological trend, Croatia is on the list of green, safe countries. When entering the country, guests must fill out the official form and provide a negative RAT (antigen) or PCR test not older than 72 hours. An additional test within 48 hours is required upon arrival. Children under 10 years of age are exempt from pre-entry testing, while children under 4 years of age are exempt from 2nd additional testing.

Latest measures from: 23/8/2021
Guests returning from Croatia must present an EU digital COVID certificate upon entering the country. It should contain a negative RAT (antigen) test, not older than 24 hours or PCR test, not older than 48 hours, a certificate of recovery from COVID-19 within the past 6 months or a certificate of COVID-19 vaccination. Children under the age of 12 are exempt from restrictions if accompanied by an adult who have EU digital COVID certificate.

Latest measures from: 20/9/2021
Guests returning from Croatia, people can enter Switzerland with a completed registration form and a negative PCR test, not older than 72 hours or RAT (antigen) test, not older than 48 hours. An additional test is required within 4 days upon entering the country. People who have a certificate of COVID-19 vaccination or have recovered from COVID-19 within the past 6 months are exempt from the obligation to provide a negative test when boarding. Children under the age of 16 are exempt from testing.

Latest measures from: 7/7/2021
When entering the country, guests returning from Croatia must provide a negative RAT (antigen) test or PCR test not older than 72 hours. People who have a COVID-19 vaccination certificate or have recovered from COVID-19 within the past 6 months are exempt from the obligation to provide a negative PCR test and to self-isolate. Children under the age of 12 are exempt from testing.

Latest measures from: 20/9/2021
Guests who return from Croatia have no restrictions upon entering their country, they are exempted from the obligation to obtain a negative test and self-isolation.

Latest measures from: 23/7/2021
When entering the country, guests returning from Croatia must provide a negative PCR test not older than 72 hours. Mandatory self-isolation for 7 days and an additional PCR test within 5 days of entering the country. Children under the age of 2 are exempt from testing. People who have a COVID-19 vaccination certificate and who have recovered from COVID-19 within the past 3 months are exempt from the obligation to self-isolate but need to provide a negative PCR test not older than 72 hours.

Latest measures from:21/7/2021
When entering the country, guests returning from Croatia must provide a negative PCR test not older than 72 hours upon entry and perform 2 additional tests within 3 days from entering. Mandatory self-isolation until the negative test result. People who have a COVID-19 vaccination certificate or have recovered from COVID-19 within the past 6 months are exempt from the obligation to provide a negative PCR test and to self-isolate. Children up to 1 year of age are exempt from testing.

Latest measures from: 6/8/2021
When entering the country, guests returning from Croatia must provide a negative PCR test or RAT (antigen) test not older than 72 hours upon entry or a self-isolation of 7 days is mandatory. People who have a COVID-19 vaccination certificate are exempt from the obligation to provide a negative test and to self-isolate. Children under the age of 12 are exempt from testing and self-isolation.

If you want to change your 2021 travel date, you can do so free of charge 2 to 4 days (depending on the brand and arrival date) before arriving at the destination (the price of the new date is determined according to the seasonal price valid on the actual travel date, which means there is a possibility of a surcharge).

In 2021, you can cancel your reservation free of charge 2 to 7 days before arrival (depending on the brand and arrival date) in accordance with the standard rate (also applies to early booking rate reservations for 2021).

For more information, contact us at reservations@valamar.com or +385 52 465 000.

Please contact the agency or service provider you made your reservation with to learn more about options to change your arrival date or cancel your reservation.

You can change the dates of your stay 2 to 7 days before your arrival.
For more information, contact us at reservations@valamar.com or +385 52 465 000.

Due to the effective protection measures in Croatia, the situation in our destinations is fortunately fully under control. All information about protection measures and news regarding the Covid-19 epidemic in Croatia is available at our web page Updateinfo.

Croatia recognises PCR and RAT (rapid antigen) tests.
The accepted RAT (rapid antigen) tests are included in the Common list of COVID-19 rapid antigen tests that are mutually recognised by EU member states. In addition to the above list, the SARS-CoV-2 ANTIGEN TEST KIT by the Chinese manufacturer SHENZEN ULTRA – DIAGNOSTIC BIOTEC Co., which is not on the European Commission list of approved RAT tests, is also recognised. Persons who have had COVID-19 within the last 6 months must present a certificate of recovery when entering Croatia. The certificate of recovery consists of a positive PCR or RAT (rapid antigen) test or a COVID-19 recovery medical certificate. The certificate is valid on the eleventh day from the receipt of a positive test result at the earliest. Croatia accepts all vaccines administered by EU member states. Persons vaccinated against COVID-19 must present a vaccination certificate when entering Croatia. List of accepted doses and vaccines can be found here.
Persons who have a negative PCR or RAT (rapid antigen) test, a certificate of recovery, or a COVID-19 vaccination certificate are not required to present a negative test and self-isolate when entering Croatia.

Our hotels and campsites have always been held to the highest standards of hygiene and cleanliness. Our entire staff wears protective equipment, such as face masks and gloves and we have doubled the cleaning of all our properties. We have digitalised all promotional materials and menus and we maintain the required social distancing at all times, which is mandatory indoors, along with wearing face masks. We have reduced the capacity of all common areas (playrooms, wellness, lifts, etc.) and have positioned the tables in our restaurants and bars three metres apart.

We have put plexiglass at all staff contact points (front desk, integrals, etc.), while contact surfaces are being disinfected at all times. All common areas (Maro clubs, fitness, wellness, etc.) are disinfected at least twice a day. All toys, equipment and other surfaces are disinfected after being used by each guest. We have implemented special standards at swimming pools, where, in addition to disinfection, we sample water, while meeting the highest legally required standards.

The 100% clean space programme applies to all accommodation units, which are entered according to your preferences and needs.

All food is sampled, while the linen and dishes are washed at high temperatures in accordance with certificates and the highest standards at the global level.

When entering our hotels, resorts or camping resorts, it is not necessary to present a negative COVID-19 test. You are required to present your booking confirmation and your ID card or passport.

We are aware that all Valamar Plus Club members care about keeping their current options and benefits, which is why we have made certain important changes in order to allow greater flexibility:

• We will pause the expiration of all points that are due to expire before 30 September 2021. You can redeem your points for all bookings made until 30 September 2021 and for all stays until 31 December 2021. Even if your user account has been inactive for over 24 months, the points you have collected will remain active. This means that you will be able to redeem them with your next booking.
• Loyalty status validity extension
  The loyalty status that you earned in 2019 or 2020 will be extended until January of 2022. You can book your next stay, while keeping your status and the benefits thereof.

We have provided even more space, more attention and more safety for every guest. For your safety and comfort, we have adapted the capacities of swimming pools, spa and fitness centres, Maro Clubs and other facilities in our hotels and campsites. In order to comply with the full capacity of the restaurants and bars that we have specified, meals may be taken in shifts. More information about the other health and safety measures that we have introduced is available at the following link https://www.valamar.com/en/health-safety.

The V care guarantee is Valamar’s healthcare package providing healthcare service and assistance to our guests 24/7. You also have a V-Health&Safety manager at your service who will provide all necessary healthcare services, such as online medical consultations, visits to medical facilities or Covid-19 testing appointments. Find out more at: https://www.valamar.com/en/v-care-guarantee .

We have reduced the capacity of sun loungers on all Valamar beaches to offer more space for our guests. All sets are disinfected after being used by each guest and we have also introduced numerous other highest safety standards as part of our improved V-Health&Safety programme. More information about this programme is available at the following link https://www.valamar.com/en/health-safety .

We have simplified our check-in procedure so you can check in online or use our safe protocols at the Front desk. You can also check in by yourself with your mobile phone via the MyValamar mobile app, on our website www.valamar.com, or at our interactive kiosk (available in some accommodation facilities) upon arrival at the facility. If you prefer to check in and out without using technology, we offer the regular procedure with precautions such as a minimum distance between guests.

Both locals and guests can move freely in town. However, the recommendation on the importance of social distancing for the common good is still in force. Find out more at our web page Updateinfo.

Current regulations of the Croatian Institute of Public Health do not require the wearing of masks outdoors. Wearing face masks is mandatory indoors. As part of our improved V-Health&Safety policy, we have ensured a comprehensive approach to a safe and carefree holiday. Further details are available at the following link https://www.valamar.com/en/health-safety

Valamar follows the recommendations of international, European and national health organisations concerning kindergartens and applies them to all Maro amenities for children while implementing the highest hygiene standards. We have modified our programmes according to the current situation by limiting the number of children in Maro clubs and disinfecting all toys and common areas at least twice a day. Also, the prescribed minimum distance, disinfectants and all other improved hygiene standards will be ensure in all common areas. You can learn more about this at https://www.valamar.com/en/health-safety.

Various campsite amenities will be available for use while adhering to the necessary preventive measures. You can learn more about our V-Health&Safety programme at https://www.valamar.com/en/health-safety.

Our restaurants offer more comfort and safety with adjusted distance between the tables. We have extended breakfast and dinner hours in the hotel restaurants. Guests shall serve food to themselves at the buffet integrals, while wearing face masks and previously using hand sanitisers that are available in various locations in the restaurant.

Guests can order room service breakfast: information about this service is available at the Front desk of the facility. (Room service is not available in Sunny Hotels & Resorts.)

Countries that belong to the European Economic Area (EEA) are Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.

Contact the Valamar reservation centre by calling +385 52 465 000 or at reservations@valamar.com