Cookie policy

Valamar Riviera d.d., with its headquarters in Poreč, Stancija Kaligari 1, OIB: 3620122847 (hereinafter: VALAMAR RIVIERA) as the processing manager of personal data respects the privacy of every person from whom it collects data. We would like to inform you that we use cookies and other technologies on our website to provide you with a better user experience. Through cookies, VALAMAR RIVIERA as a data controller can also collect personal data under the conditions described in this Cookie Policy.

Please find all other information about the protection of personal data in the VALAMAR Privacy Policy.

What is a cookie?

A cookie is a small data file that is stored on your computer or mobile device when you visit a website, in order to enable the basic or additional functionality of those pages.

You can find more about cookies on the following pages:

What cookies do we use?

VALAMAR RIVIERA uses different types of cookies:

Cookies by function

Necessary cookies - they are necessary for the functioning of the website, which cannot function without them. This means that a website cannot be opened or displayed without these cookies. These cookies are used for the purpose of transmitting communication or are necessary to provide an information society service that is explicitly required of the user of such service. Also, these cookies enable basic analysis of web pages with the aim of improving the work of web pages through data that is completely anonymized, i.e. not based on your personal data or data that can be linked to you in any way. These cookies do not need and do not require your consent.
Functional cookies - they are used to perform a more advanced analysis of the work of web pages. These cookies are used to analyze user behavior and based on the anonymous data can determine what website visitors view and want, so VALAMAR RIVIERA is then able to customize the website and make its content and functionality as easy to use. These cookies require your consent.
Advertising cookies - they are used to analyze your interests and wishes, and they serve the purpose of informing about special and personalized offers, news and events organized through online channels (e-mail, internet, internet promotion). These cookies require your consent.

Cookies by source

First party cookies come from the Internet site you are viewing, and can be permanent or temporary. With these cookies, Internet sites can store data that will be used again the upon the next visit to the internet site.
Third party cookies Third party cookies come from other Internet sites, which are located on the Internet site you are viewing. With these cookies, other Internet sites can track Internet usage on the Internet site you are viewing for marketing or analytical purposes.

Cookies by duration

Persistent cookies - Persistent or saved cookies remain on your computer after you close your Internet browser program. They help Internet sites store information, such as login and password, language settings, or cookie settings, so you don't have to re-enter them each time you visit. Persistent cookies can stay on your computer or mobile device for days, months, even years.
Temporary cookies Temporary cookies or session cookies are removed from your computer when you close your internet browser. They use Internet sites to store temporary information, such as the last few pages you opened on the Internet site you visited, or items in your shopping cart if you are on an Internet site that specializes in Internet sales.

List of cookies

Necessary cookies

PROVIDER	NAME	PURPOSE	EXPIRY	COOKIE TYPE
valamar.com	_ga	These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, from where visitors have come to the website and the pages they have visited.	2 years	1^st party Cookie
	_ga_#	These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, from where visitors have come to the website and the pages they have visited.	2 years	1^st party Cookie
	_gat	These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, from where visitors have come to the website and the pages they have visited.	1 day	1^st party Cookie
	_gid	These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, from where visitors have come to the website and the pages they have visited.	1 day	1^st party Cookie
	ccConsentUser	Determines whether the visitor has accepted the cookie consent box and stores the user's cookie consent status.	Persistent	Local Storage
	CookieConsent	Determines whether the visitor has accepted the cookie consent box and stores the user's cookie consent status.	1 year	1^st party Cookie
	cookietest	Determines whether the visitor has accepted the cookie consent box and stores the user's cookie consent status.	Session	1^st party Cookie
	FPAU	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	3 months	1^st party Cookie
	FPID	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years	1^st party Cookie
	FPLC	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day	1^st party Cookie
	mdp-id	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	Persistent	Local Storage
	msid	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	36233 days	1^st party Cookie
	G_ENABLED_IDPS	Used for secure login to the website with a Google account.	7977 years	1^st party Cookie
	pa-l	Used in connection with End User Experience Monitoring (EUEM). The cookie collects information on application/device performance, which allows support/website staff to optimize their products and services.	Persistent	Local Storage
	pa-l_enabled	Used in connection with End User Experience Monitoring (EUEM). The cookie collects information on application/device performance, which allows support/website staff to optimize their products and services.	Persistent	Local Storage
	PhobsGoogleAdsDestId	These cookies are used to connect Google Ads with the destination or property that was clicked through.	Session	1^st party Cookie
	PhobsGoogleAdsObjId	These cookies are used to connect Google Ads with the destination or property that was clicked through.	Session	1^st party Cookie
	ASP.NET_SessionId	Preserves users’ states across page requests.	Session	1^st party Cookie
	bookAdults	Preserves users’ states across page requests.	4 days	1^st party Cookie
	bookChildren	Preserves users’ states across page requests.	4 days	1^st party Cookie
	bookChildrenAge	Preserves users’ states across page requests.	4 days	1^st party Cookie
	bookDateFrom	Preserves users’ states across page requests.	4 days	1^st party Cookie
	bookDateTo	Preserves users’ states across page requests.	4 days	1^st party Cookie
	bookPets	Preserves users’ states across page requests.	4 days	1^st party Cookie
	objIDfromURL	Preserves users’ states across page requests.	Session	Local Storage
	PriceList	Preserves users’ states across page requests.	Persistent	Local Storage
	PriceListStored	Preserves users’ states across page requests.	1 day	1^st party Cookie
	promocode	Preserves users’ states across page requests.	4 days	1^st party Cookie
	ratePlanCodeList	Preserves users’ states across page requests.	4 days	1^st party Cookie
	T02FilterPageVisited	Preserves users’ states across page requests.	1 day	1^st party Cookie
	T04FilterPageVisited	Preserves users’ states across page requests.	1 day	1^st party Cookie
	T05FilterPageVisited	Preserves users’ states across page requests.	1 day	1^st party Cookie
home-e34.niceincontact.com	ASP.NET_SessionId	Preserves the visitor's session state across page requests.	Session	3^rd party Cookie
	raygun4js-userid	This cookie is used to detect errors on the website – this information is sent to the website's support staff in order to optimize the visitor's experience on the website.	Persistent	Local Storage
	AWSALB	Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.	7 days	3^rd party Cookie
	AWSALBCORS	Registers which server cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.	6 days	3^rd party Cookie
vqc.valamar.com	ASP.NET_SessionId	Preserves the visitor's session state across page requests.	Session	1^st party Cookie
doubleclick.net	test_cookie	Used to check if the user's browser supports cookies.	1 day	3^rd party Cookie
google.com	_GRECAPTCHA	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	179 days	3^rd party Cookie
	rc::a	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Persistent	Local Storage
	rc::b	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Session	Local Storage
	rc::c	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Session	Local Storage
sojern.com	cid	This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com and allows online transactions without the retention of any credit card information.	1 year	3^rd party Cookie
thehotelsnetwork.com	incap_ses_#	Preserves users’ states across page requests.	Session	3^rd party Cookie
	visid_incap_#	Preserves users’ states across page requests.	1 year	3^rd party Cookie
	nlbi_#	Used to ensure website security and fraud detection.	Session	3^rd party Cookie

Functional cookies

PROVIDER	NAME	PURPOSE	EXPIRY	COOKIE TYPE
valamar.com	__wpfvdk	Detects whether the user needs to be presented with a notification bar upon entry to the website.	Persistent	Local Storage
	lng	Determines the preferred language of the visitor. Allows the website to set the preferred language upon the visitor's re-entry.	1 day	1^st party Cookie
home-e34.niceincontact.com	i18nextLng	Determines the preferred language of the visitor. Allows the website to set the preferred language upon the visitor's re-entry.	Persistent	Local Storage

Advertising cookies

PROVIDER	NAME	PURPOSE	EXPIRY	COOKIE TYPE
valamar.com	_gcl_au	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.	3 months	1^st party Cookie
	_hjAbsoluteSessionInProgress	This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning each visitor an ID, so they do not get registered twice.	1 day	1^st party Cookie
	_hjFirstSeen	This cookie is used to determine if the visitor has visited the website before or is new.	1 day	1^st party Cookie
	_hjIncludedInPageviewSample	Used to detect whether the user navigation and interactions are included in the website’s data analytics.	1 day	1^st party Cookie
	_hjRecordingEnabled	This cookie is used to identify the visitor and optimize ad relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data centre or ad exchange.	Session	Local Storage
	_hjRecordingLastActivity	Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.	Session	Local Storage
	hjViewportId	Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.	Session	Local Storage
	_hjSession_#	Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.	1 day	1^st party Cookie
	_hjSessionUser_#	Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.	1 day	1^st party Cookie
	_hjIncludedInSessionSample	Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.	1 day	1^st party Cookie
	_hjTLDTest	Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.	Session	1^st party Cookie
	thn_id	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.	Persistent	Local Storage
	thn#agent	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.	Persistent	IndexedDB
	thn#mutex	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.	Persistent	IndexedDB
	utag_main	Used by Tealium Tag Manager to store a unique visitor ID and session ID as well as to persist data about the visitor's interaction with the website, e.g. last page viewed.	1 year	1^st party Cookie
sojern.com	apnid	Tracks the conversion rate between the user and the advertisement banners on the website. This serves to optimize the relevance of the advertisements on the website.	3 months	3^rd party Cookie
	gid	This cookie is set to collect information on user behaviour and navigation, which is used to optimize the website. The cookie also allows Google Ads and Google Analytics to compile information on visitors for marketing purposes.	1 year	3^rd party Cookie
pixel.sojern.com	idSync/AdX	Detects whether partner data synchronization is functioning and currently running. This function distributes user data between third-party advertisement companies for the purpose of targeted advertisements.	Session	Pixel Tracker
	idsync/apn	This cookie is set by the audience manager of the website to determine the time and frequencies of visitor data synchronization. Cookie data synchronization is used to synchronize and gather visitor data from several websites.	Session	Pixel Tracker
thehotelsnetwork.com	__thn_ss	Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.	Session	3^rd party Cookie
	thn_id	Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement.This also allows the website to limit the number of times that visitors are shown the same advertisement.	1 year	3^rd party Cookie
	thn.data.in_admin	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.	Session	Local Storage
	lastComparison:#	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.	Persistent	Local Storage
google-analytics.com	collect	Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.	Session	Pixel Tracker
server-gtm.valamar.com	collect	Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.	Session	Pixel Tracker
accounts.google.com	oauth2_cs::https://www.valamar.com:: 412228569128tncq5cvqj0on8pa 734u37hag2fa4c9s0	This cookie is used to track users’ session information.	Session	Local Storage
google.com	pagead/landing	Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement. This also allows the website to limit the number of times that they are shown the same advertisement.	Session	Pixel Tracker
	ads/ga-audiences	Used by Google AdWords to re-engage visitors who, on the basis of their online behaviour across websites, are likely to convert to customers.	Session	Pixel Tracker
	NID	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.	6 months	3^rd party Cookie
doubleclick.net	IDE	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads, with the purpose of measuring the efficacy of an ad and presenting targeted ads to the user. This information is then used to optimize the relevance of advertisement on the website.	1 year	3^rd party Cookie
	pagead/landing	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads, with the purpose of measuring the efficacy of an ad and presenting targeted ads to the user. This information is then used to optimize the relevance of advertisement on the website.	Session	Pixel Tracker
	pixel	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads, with the purpose of measuring the efficacy of an ad and presenting targeted ads to the user. This information is then used to optimize the relevance of advertisement on the website.	Session	Pixel Tracker
adnxs.com	getuid	This cookie is set by the audience manager of the website to determine the time and frequencies of visitor data synchronization. Cookie data synchronization is used to synchronize and gather visitor data from several websites.	Session	Pixel Tracker
	uuid2	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.	3 months	3^rd party Cookie
docs.google.com	COMPASS	Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.	1 day	3^rd party Cookie
	S	Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.	1 day	3^rd party Cookie
adsrvr.org	track/cmf/generic	Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.	Session	Pixel Tracker

How to manage cookies?

Every visitor to our website is able to manage cookies to some extent.

The first step is to give consent for certain cookies. If you have changed your mind about the cookie settings, you can alter them at any time on the VALAMAR RIVIERA website at the link.

You can always delete cookies stored on your computer, thus preventing further processing of your personal data through such technology. Each web browser has its own procedure for deleting cookies, and below are links to deletion procedures in the most popular web browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Microsoft Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Opera: https://www.opera.com/help/tutorials/security/privacy/
Apple Safari: https://support.apple.com/en-gb/safari

To opt out of being tracked by Google Analytics across all websites visit this website: http://tools.google.com/dlpage/gaoptout.

Furthermore, if you delete the search history from your browser and at the same time turn on the option to delete cookies, you will delete all cookies that are currently on your device. Also, most of today's browsers can be set to block the storage of cookies on your device.

Third-party cookies

Some of our pages display content from external service providers, such as YouTube, Facebook and Twitter.

In order to view this external content, you must first accept their terms of use. This includes their cookie policy, which we do not control.

Third parties that provide services on our websites are:

YouTube: https://www.youtube.com/t/terms
Internet Archive: https://archive.org/about/terms.php
Google Maps: https://www.google.com/intl/en_be/help/terms_maps/
Twitter: https://twitter.com/en/tos?wcmmode=disabled#intlTerms
Microsoft: https://www.microsoft.com/en/servicesagreement/
Facebook: https://www.facebook.com/legal/terms
Google: https://policies.google.com/terms?hl=en&gl=be
LinkedIn: https://www.linkedin.com/legal/user-agreement

These service providers may change their terms of service, purpose and use of cookies, etc. at any time.

Data Protection Official

VALAMAR RIVIERA has appointed a personal data protection official whom you can contact at any time – via email: dpo@valamar.com or by mail to the address Valamar Riviera d.d., Stancija Kaligari 1, Poreč, Republic of Croatia – for DPO, issues related to personal data protection and for exercising your rights guaranteed by the General Data Protection Regulation.

Changes to the Cookie Policy

Changes to this Cookie Policy will be posted here. Please remain regularly informed about possible changes.