GENERAL CONDITIONS
- For each reservation made through Valamar online booking or Valamar reservation center, we guarantee the lowest price.
- For stays without previously made reservations, the prices and conditions in accordance with the valid price list on the reception apply.
- Sojourn tax is included in price
- Tourist tax is not included in the price of the Valamar Obertauern Hotel and Kesselspitze Valamar Collection Hotel.
-
If you are interested to reserve a stay with breakfast, please either contact the Valamar reservation center
(tel: + 385 52 465 000; e-mail: (reservations@valamar.com
) or leave a note in the "comments" section of online booking and You will then receive a confirmation with the wanted service.
- Deductions from half board price for stays with breakfast per day per room are as follows:
Hotels in Rabac; Poreč; Krk; Rab:
- 5 € (37,67 kn) in single-bed rooms
- 10 € (75,34 kn) in double/twin rooms
- 15 € (113,02 kn) in triple rooms, quad rooms and studios
- 20 € (150,69 kn) in family rooms, suites and residence rooms
Baby cot on request
- Baby cot 5,- € (37,67 kn) per day.
- Baby cot 4,- € (30,14 kn) per day. (hotels on the island of Rab)
- Baby cot 6,- € (45,21 kn) per day (Valamar Atrium Baška Residence, Zvonimir Sunny Hotel by Valamar, Valamar Villa Adria)
- Baby cot is available free of charge in : Girandella Family, Girandella Maro Suites, Girandella V Level Villas, Marea Valamar Collection Suites, Isabella Valamar Collection Island Resort, Kesselspitze Valamar Collection Hotel, Corinthia Baška Sunny Hotel by Valamar
-
Included in the apartment price are: bed linen, electricity and water consumption, kitchenware and tableware, cleaning materials, weekly change of bed linen and final cleaning.
Optional:
- there are towels in the apartment
- towels are changed as needed
- Possibility of half board
Pets are allowed in most hotels and resorts
- The price for pet stay is €25 (188,36
kn) per day, except in 2-star properties, where it is €15 (113,02 kn) per day; in the Valamar Obertauern Hotel and Kesselspitze Valamar Collection Hotel it amounts to €29 (218,50 kn) per day. When booking, the guest is required to provide information about the pet. Each pet must have a health certificate. By confirming the reservation, the guest automatically accepts full responsibility for the pet.
Parking included in price except for:
Dubrovnik President Valamar Collection *****
Valamar Lacroma Dubrovnik Hotel ****
Valamar Argosy Hotel ****
Tirena Sunny Hotel by Valamar ***
Club Dubrovnik Sunny Hotel ***
Valamar Riviera Hotel & Residence **** - parking Žatika
Isabella Valamar Collection Island Resort ****/***** - parking Žatika
Marea Valamar Collection Suites *****
Valamar Parentino Hotel ****
Valamar Diamant Hotel & Residence ****/***
Crystal Sunny Hotel by Valamar ****
Rubin Sunny Hotel by Valamar ***
Valamar Meteor Hotel ****
DALMACIJA [PLACESHOTEL] by Valamar
- At check-in you will be asked to confirm your departure date. In the case of an earlier departure a fee in the amount of one-night stay per unit will be applied. In the period from 30 June until 01 September that fee includes all remaining days of your stay. The early departure fee might not be applied in case of illness or force majeure.
- In the event of overbooking, the hotel reserves the right to accommodate guests in a property of the same or higher category.
- If five or more accommodation units are booked, different payment/cancellation conditions apply.
CONDITIONS FOR CHILDREN
Valid for children over the age of 2* included in the booking of the selected accommodation unit providing they meet the age criteria of the selected property and have their own bed.
*Children from the age of 0 to 2 stay for free. Regardless of age, children must be included in the booking.
Children from 2 up to 9,99 years
- Poreč: Lanterna Sunny Resort by Valamar
Children from 2 up to 11,99 years
- Rabac: Valamar Sanfior Hotel & Casa
- Krk: Koralj Sunny Hotel by Valamar
- Island of Rab: Valamar Padova Hotel; San Marino Sunny Resort by Valamar; Suha Punta Apartments
- Makarska: Valamar Meteor Hotel
- Dubrovnik: Tirena Sunny Hotel by Valamar; Valamar Argosy Hotel; Dubrovnik President Valamar Collection Hotel; Valamar Lacroma Dubrovnik Hotel
Children from 2 up to 12,99 years
- Rabac: Girandella Family; Girandella V Level Villas
- Island of Rab: Valamar Carolina Hotel & Villas
Children from 2 up to 13,99 years
- Poreč: Marea Valamar Collection Suites; Valamar Diamant Hotel & Residence; Crystal Sunny Hotel by Valamar; Valamar Pinia Hotel; Rubin Sunny Hotel by Valamar; Valamar Parentino Hotel; Naturist Resort Solaris; Isabella Valamar Collection Island Resort; Valamar Riviera Hotel & Residence
- Rabac: Allegro Sunny Hotel by Valamar; Miramar Sunny Hotel by Valamar
- Makarska: DALMACIJA [PLACESHOTEL] by Valamar
- Island of Hvar: HVAR [PLACESHOTEL] by Valamar; Arkada Sunny Hotel by Valamar; Valamar Amicor Green Resort
- Dubrovnik: Club Dubrovnik Sunny Hotel
Guests should be min. 13,99 years old. Persons older then 13,99 years of age are considered adults.
- Island of Rab: Imperial Valamar Collection Hotel
Guests should be min. 15,99 years old. Persons older then 15,99 years of age are considered adults.
- Rabac: Valamar Girandella Designed for Adults
Children from 2 up to 14,99 years
- Baška: Corinthia Baška Sunny Hotel by Valamar; Zvonimir Sunny Hotel by Valamar
Children from 2 up to 15,99 years
- Poreč: Valamar Tamaris Resort
- Rabac: Girandella Maro Suites; Valamar Bellevue Resort
- Makarska: Rivijera Sunny Resort by Valamar
Valamar Obertauern Hotel
- Children up to 4 years of age stay for free.
- Children from 4 up to 14,99 years
Kesselspitze Valamar Collection Hotel
- Children up to 2 years of age stay for free.
- Children from 2 up to 14,99 years
RESERVATION CANCELLATION CONDITIONS (depending on the chosen Rate type):
STANDARD RATE
-
Free of charge cancellation:
- up to 4 days
prior to arrival until 14:00 hours (CET) (Valamar Hotels & Resorts, [PLACES] by Valamar, Sunny by Valamar) - see properties
- up to 2 days
prior to arrival until 14:00 hours (CET) (Dubrovnik) - see properties
- up to 7 days
prior to arrival until 14:00 hours (CET) (Valamar Collection) - see properties
- Credit card is required as a guarantee for your reservation.
- In the case of a guest no-show without prior cancellation, your card will be charged in the full amount of the reservation.
- Your credit card may be pre-authorised 21 days prior to arrival in the amount of your first night's stay.
- Within the cancellation period, we may charge your credit card in the amount of your first night's stay for each accommodation unit. For cancellation after the cancellation period, the amount charged to your card will not be refunded.
- You will be informed if your credit card is declined for preauthorisation. In case we cannot charge your credit card, your reservation will be cancelled.
ADVANCE PURCHASE RATE:
- The reservation cannot be modified or canceled.
- The full amount of the reservation will be charged within seven days of booking.
RESERVATION CANCELLATION CONDITIONS (Kesselspitze Valamar Collection Hotel, Valamar Obertauern Hotel):
STANDARD RATE
-
Free of charge cancellation up to 30 days
prior to arrival until 14:00 hours (CET).
- During the cancellation period, we may charge up to 50% of the reservation amount to your credit card.
- For cancellation after the cancellation period, the amount charged to your card will not be refunded.
ADVANCE PURCHASE RATE
- The reservation cannot be modified or canceled.
- The full amount of the reservation will be charged within seven days of booking.