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Contact us

If you would like to make a reservation or require any reservation assistance, please contact us:

Call us +385 52 465 000 Monday - Sunday: 8 am - 8 pm
reservations@valamar.com
skiing@valamar.com
See FAQ
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Valamar Quality Centre

Your satisfaction is the goal we are trying to achieve and the reason for constant improvements regarding the quality of our services. We would greatly appreciate your impressions regarding your stay in our facilities, as well as your proposals, remarks and compliments, which would certainly contribute to our service quality. Your remarks would help us see which improvements are yet to be made. Tell us what you like as well. Your compliments will certainly please us and motivate us to become even better. Send us your proposals, compliments and remarks by filling in the following questionnaire or by contacting Valamar Reservation Centre.

Book your holiday easily with our Valamar Reservation Centre:

+385 52 465 000

Monday - Sunday: 8 am - 8 pm

+385 1 884 865 8

Monday - Sunday: 8 am - 8 pm

reservations@valamar.com

skiing@valamar.com

DATA CONTROLLER: Valamar Riviera d.d., Republic of Croatia, Poreč, Stancija Kaligari 1

PURPOSE: collecting guest feedback to improve service

LEGAL BASIS: the consent you give by clicking the ‘Send’ button.

YOUR RIGHTS: you can request access to personal data, rectification or correction, transfer (data portability) as well as deletion and restriction of personal data processing (right to forget) at any time, free of charge. You can also exercise other rights in accordance with the EU General Data Protection Regulation 2016/679. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

PRIVACY POLICY: Privacy policy

DATA CONTROLLER CONTACT FOR QUESTIONS AND COMPLAINTS REGARDING PERSONAL DATA PROTECTION: dpo@valamar.com

I hereby confirm that I have been informed about my right to file a complaint to the supervisory body.

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© Valamar 2026

Valamar Riviera d.d. has accommodation facilities in the Republic of Croatia and the Republic of Austria, where it operates through its branch Valamar Riviera d.d., Zweigniederlassung Austria, Gamsleitenstraße 6, 5563 Obertauern, FN 583355 a (Landesgericht Salzburg), VAT ID: ATU 78289647. Additionally, Valamar is a management company that, based on contracts, manages the tourism segment of the business and offers accommodation services in the facilities of Imperial Riviera d.d., Republic of Croatia, Rab, Jurja Barakovića 2, OIB: 90896496260 and HELIOS FAROS d.d., Republic of Croatia, Stari Grad, Naselje Helios 5, OIB: 48594515409. The term Valamar properties includes accommodation facilities of Valamar Riviera d.d., in Croatia and Austria, as well as accommodation facilities of other companies it manages.

Croatia Tourist Board
Istria Tourist BoardKvarner Tourist BoardPoreč Tourist BoardDubrovnik Tourist BoardDubrovnik and Neretva County Tourist BoardCroatia Tourist BoardKrk Island Tourist BoardBaška Tourist BoardRab Island Tourist BoardLopar Tourist BoardMakarska Tourist BoardCentral Dalmatia Tourist BoardObertauern Tourist Board