Frequently asked questions (FAQ)

What is Valamar Family & Friends?

Valamar Family & Friends is a new online platform through which Valamar employees, their families, friends and business partners can book accommodation at Valamar hotels, resorts and camping resorts at discounted prices.

Who can benefit from the Valamar Family & Friends programme?

All Valamar employees, their immediate families, friends and business partners.

How can I become a member of Valamar Family & Friends?

Valamar employees automatically receive an official membership number and password to log in to Valamar Family & Friends.

Only Valamar employees can add new members, according to the following criteria:

  • IMMEDIATE FAMILY: spouse or partner, parents, children, siblings and grandparents of employees

  • FRIENDS AND BUSINESS PARTNERS: friends and business partners of Valamar employees (maximum 5 friends)


Added members then receive their Valamar Family & Friends membership number and password to access their own account and membership benefits.

Not being Valamar employees, added members cannot add new members to Valamar Family & Friends themselves.

What are the levels of membership in the Valamar Family & Friends programme?

  • EMPLOYEES AND THEIR IMMEDIATE FAMILY: Valamar employees and their immediate family (spouse or partner, parents, children, siblings and grandparents)

  • FRIENDS AND BUSINESS PARTNERS: friends and business partners of Valamar employees (maximum 5 friends)

What are the benefits of membership of the Valamar Family & Friends programme?

EMPLOYEES AND THEIR IMMEDIATE FAMILY: Valamar employees and their immediate family (spouses/partners, parents, children, siblings and grandparents)

  • Preferential accommodation prices at Valamar hotels, resorts and camping resorts

  • Exclusive offers only for employees and their immediate family


FRIENDS AND BUSINESS PARTNERS: friends and business partners of Valamar employees

  • Preferential accommodation prices at Valamar hotels, resorts and camping resorts

How can I add family, friends and business partners to the Valamar Family & Friends membership?

Only Valamar employees can add their immediate family, friends and business partners, to enable them to receive preferential holiday rates. The procedure is simple.

  • Go to www.valamar.com/en/valamar-family-friends/login and log in to your Valamar Family & Friends account, using your membership number and password.

  • Having logged in, go to the Add New Members page.

  • Enter the required information about the new member (name, surname, email address and membership level) and click Save.

  • If the new member has been successfully added, their data will appear in the Associated Members section at the bottom of the page.

  • The added member will then receive information via email on how to access their own account and use the programme benefits.

Employees are responsible for managing their account, providing accurate data and adding new members.

What kind of accommodation can be booked through the Valamar Family & Friends programme?

Valamar Family & Friends members can book accommodation at all Valamar hotels and campsites, according to availability and seasonal rates.

How do I book accommodation through the Valamar Family & Friends programme at a preferential price?

  • Log in to your Valamar Family & Friends account using your membership number and password.

  • Search for available accommodation (on the basis of current availability, you will be shown a preferential price or a standard price).

  • Book accommodation at the preferential price.

How can an added member book accommodation?

After being added by a Valamar employee, the new member receives a personal membership number to log in to their own account, where they can view accommodation at a preferential price and make reservations.

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