Terms & Conditions - Camping Adriatic by Valamar

Pitches and camping spaces

The listed prices and conditions of this pricelist are valid only for reserved stays. For stays without reservations the prices and conditions are as listed in the valid HRK pricelist at the reception.
VAT is included in price.
The price for each unit includes set up of: one caravan or one tent + one car or motorcycle + child tent (1,5 m) direct on the pitch or near caravan or tent, or motorhome + child tent (1,5 m) direct on the pitch or near caravan or tent.
Residence and eco taxes are not included in the price.
The residential and environmental taxes are paid at the reception of the camp.
People with a disability rating of 70% or over do not pay the tourist tax. Eligibility is confirmed on production of a valid ID card on which the disability percentage is visible.
For more information about the residence tax, see the Price list page of particular camping.

Eco taxes

Only for Camping Škrila

Eco tax – per person daily

01.04. - 01.11.

Per person (12 years and older)

1,00 Kn (cca. 0,15 Eur)

Only for Naturist Camping Bunculuka and Camping Baška Beach

Eco tax – per person daily

01.05. - 30.09.

Per person (0 - 99)

1,60 Kn (cca. 0,20 Eur)

Bookings

Pitch booking according to the pitch type (Mega Luxury, Luxury Mare, Premium Mare, Comfort Mare, Mega Comfort, Comfort and Standard).

Advance payment

Advanced payment for all pitches except Premium Mare, Luxury Mare and Mega Luxury is 50 EUR. The rest of the payment is paid by the guest on site. If the amount of the booked stay is under 50 EUR the guest will make an advanced payment in the amount of the cost of the booked stay.
Advance payment for pitches Premium Mare, Premium Poolside, Luxury Mare and Mega Luxury is 100 EUR. The rest of the payment is paid by the guest on site. If the amount of the booked stay is under 100 EUR the guest will make an advanced payment in the amount of the cost of the booked stay.
Advance payment can be made only by credit card, and if the booking for the following year is made at the camping reception, it can be paid in cash.

RESERVATION WARRANTY

Information for making a deposit is as follows:
Raiffeisenbank Austria d.d.
Magazinska cesta 69, 10000 Zagreb
IBAN: HR6824840081502015413
SWIFT : RZBHHR2X
When making a payment, please specify the following for the user:
Valamar Riviera d.d.
Stancija Kaligari 1, 52 440 Poreč

The property reserves the right to preauthorize the credit card in the amount of the cost of your stay.
Payment upon arrival is possible:
1. by cash in HRK (Croatian currency)
2. by cash in EUR as stated on your booking confirmation
3. by cash in any other currency or by credit card or Maestro card based on the current exchange rate. The current exchange rate is stated on the invoice.
For Croatian citizens payment is allowed only in HRK or with credit cards.
Please note that your credit card will be charged in HRK (Croatian currency). Your bank hereinafter converts this amount to the currency of your domestic account. Due to your bank's exchange rate this may result in a slightly different (higher) total charge than the amount stated in HRK on our hotel invoice.
Credit card is required for booking. We accept EuroCard/MasterCard or Visa.
Your personal data, and the data on your credit card, are fully protected. The transfer of data is carried out via a safe server.

Minimum stay

Minimum stay per pitch is 1 night, and in high season 3 nights.

Booking cancellation - Pitches and camping spaces

A credit card is required as confirmation of your stay.
In case of cancellation of reservations, the amount transferred as a deposit will not be refunded.
In the case of a guest no-show, your card will be charged in the full amount of the reservation.
In case of a premature departure, additional payment in the full amount of booking.

The time of check in and check out

Pitch can be used on the arrival day from 2:00 PM. On check-out day we ask that our guests make the pitch available by 12:00 PM.
We undertake to keep your booked pitch until 7.00 PM of the check-in date. After that we reserve the right to resell the pitch.
In case of delay, please, contact and inform us until 7.00 PM of the check-in date. If you inform us of your delay, we will keep your pitch until you arrive. In that case, in addition to the costs for the stay, we will charge you with the price of the pitch for each day of the delay.

Camping homes and glamping

The residential and environmental taxes are paid at the reception of the camp.
People with a disability rating of 70% or over do not pay the tourist tax. Eligibility is confirmed on production of a valid ID card on which the disability percentage is visible.
For more information about the residence tax, see the Price list page of particular camping.
If five or more accommodation units are booked, different payment/cancellation conditions apply.

Eco taxes

Eco tax* – per person daily

01.04. - 01.11.

Per person (12 years and older)

1,00 Kn (cca. 0,15 Eur)

* Only for Camping Škrila

Booking of camping homes per day includes the stay of persons within the description of the camping homes, gas, water and electricity cots, a parking space and other camping services.
- When renting a camping home or glamping tent, there is an additional one-off fee of € 37 (Marina Camping Resort € 35 in 2020) which includes cleaning and a clean bed linen starter set (two sheets and a pillow case for a double bed, two sheets and a pillow case for twin beds, and 2 towels per person for the announced number of guests in the camping home).
- When renting camping homes at Camping Solitudo – Comfort Studio MH and Standard Couple MH, there is an additional one-off cleaning fee of € 10; for Comfort MH there is an additional one-off fee of € 20 for cleaning and a clean bed linen starter set.
- Compensation includes a set of linens and towels, and if you want additional linen, you can rent linens and towels at the camp under valid prices stated at the camping list.
A maximum of two pets can stay with you in a single camping home (except the Marbello Premium Village in the Istra Premium Camping Resort and the Punto Blu Village in the Lanterna Premium Camping Resort which do not accept pets). Pet stays are charged according to the valid prices as indicated in the camping price list.
If you have a pet staying with you, linens and cleaning before check-out will cost you EUR 53 and in Solitudo EUR 40

Island of Rab

Final cleaning is € 30 and if you have a pet staying with you is € 50.
Pet: allowed (on request) in line with campsite rules

Booking camping homes

Camping home can be booked also at the day of arrival.
Your personal data, as well as the data from your credit card, are entirely protected.

RESERVATION WARRANTY

Your credit card is used as a reservation guarantee. Credit card may be pre-authorised and charged in the amount of your first night’s stay. Payment is upon arrival at the reception desk with credit card or cash. We accept MasterCard, Diners Club, Visa and Maestro.
Information for making a deposit is as follows:
Raiffeisenbank Austria d.d.
Magazinska cesta 69, 10000 Zagreb
IBAN: HR6824840081502015413
SWIFT : RZBHHR2X
When making a payment, please specify the following for the user:
Valamar Riviera d.d.
Stancija Kaligari 1, 52 440 Poreč

The property reserves the right to preauthorize the credit card in the amount of the cost of your stay.
Payment upon arrival is possible:
1. by cash in HRK (Croatian currency)
2. by cash in EUR as stated on your booking confirmation
3. by cash in any other currency or by credit card or Maestro card based on the current exchange rate. The current exchange rate is stated on the invoice.
For Croatian citizens payment is allowed only in HRK or with credit cards.
Please note that your credit card will be charged in HRK (Croatian currency). Your bank hereinafter converts this amount to the currency of your domestic account. Due to your bank's exchange rate this may result in a slightly different (higher) total charge than the amount stated in HRK on our hotel invoice.
Credit card is required for booking. We accept EuroCard/MasterCard or Visa.

Your personal data, and the data on your credit card, are fully protected. The transfer of data is carried out via a safe server.

Minimum stay

Minimum stay per camping home and glamping is 1 night, between 03 July and 22 August 2 nights.

Booking cancellation - Camping homes and glamping tents

Standard Rate

Free cancellation of reservations up to 7 days (14:00 CET) prior to arrival.
A credit card is required as confirmation of your stay.
Your credit card may be pre-authorised 21 days prior to arrival in the amount of your first night's stay.
You will be informed if your credit card is declined for preauthorisation. In case we cannot charge your credit card, your reservation will be cancelled
For late cancellation of reservations, your card will be charged in the amount of your first night's stay per accommodation unit.
In the case of a guest no-show without prior cancellation, your card will be charged in the full amount of the reservation.
In case of a premature departure, additional payment in the full amount of booking.
In the case of cancellation up to 7 days prior to arrival, the amount charged to your card will be refunded. For cancellation after the cancellation period, the amount charged to your card will not be refunded.
Final cleaning, sojourn tax, and environmental tax are not included in the price of rental.
Final cleaning includes: cleaning and a bed linen starter set and 2 towels per person.

Check-in and check-out

Camping homes and glamping can be used on the arrival day from 4:00 PM. On check-out day we ask that our guests make the camping home available by 10:00 AM.
- We undertake to keep your booked camping home until 7:00 PM of the check-in date. After that we reserve the right to resell the pitch.
- In case of delays, please, contact and inform us no later than 24 hours before your booked check-in. If you inform us of your delay, we will keep your camping home until you arrive. In that case, in addition to the costs of the stay, we will charge you with the price of the camping home for each day of the delay.