Camping Adriatic Terms & Conditions

• Pitch booking according to the pitch type (Mega Luxury, Luxury Mare, Premium Mare, Comfort Mare, Mega Comfort, Comfort and Standard).
• We are not able to confirm the number of a specific pitch, but we would be more than happy to help you with any request you might have if you write it down in the Notes.
• The pitches can be booked min. 1 days before the predicted arrival date, between 07 July and 26 August pitches can be booked min. 3 days before the day of the arrival.

• Advanced payment for all pitches except Premium Mare, Luxury Mare and Mega Luxury is 50 EUR. The rest of the payment is paid by the guest on site. If the amount of the booked stay is under 50 EUR the guest will make an advanced payment in the amount of the cost of the booked stay.
• Advance payment for pitches Premium Mare, Luxury Mare and Mega Luxury is 100 EUR. The rest of the payment is paid by the guest on site. If the amount of the booked stay is under 100 EUR the guest will make an advanced payment in the amount of the cost of the booked stay.
• Advance payment can be made only by credit card, and if the booking for the following year is made at the camping reception, it can be paid in cash.

• Information for making a deposit is as follows:
  Zagrebačka banka d.d.
  Trg Bana Josipa Jelačića 10, 10000 Zagreb
  IBAN: HR4123600001101319202
  SWIFT : ZABAHR2X
• When making a payment, please specify the following for the user:
  Valamar Riviera d.d.
  Stancija Kaligari 1, 52 440 Poreč

• The property reserves the right to preauthorize the credit card in the amount of the cost of your stay.
• Payment upon arrival is possible:
  1. by cash in HRK (Croatian currency)
  2. by cash in EUR as stated on your booking confirmation
  3. by cash in any other currency or by credit card or Maestro card based on the current exchange rate. The current exchange rate is stated on the invoice.
• For Croatian citizens payment is allowed only in HRK or with credit cards.
• Please note that your credit card will be charged in HRK (Croatian currency). Your bank hereinafter converts this amount to the currency of your domestic account. Due to your bank's exchange rate this may result in a slightly different (higher) total charge than the amount stated in HRK on our hotel invoice.
• Credit card is required for booking. We accept American Express, EuroCard/MasterCard, Diners Club or Visa.
• Your personal data, and the data on your credit card, are fully protected. The transfer of data is carried out via a safe server.

• Minimum stay per pitch is 2 nights, between 05 July and 25 August 3 nights.

• A credit card is required as confirmation of your stay.
• The amount transferred as a deposit can be used when changing your reservation dates.
• In case of cancellation of reservations, the amount transferred as a deposit will not be refunded.
• In the case of a guest no-show, your card will be charged in the full amount of the reservation.
• In case of a premature departure, additional payment in the full amount of booking.

• Pitch can be used on the arrival day from 2:00 PM. On check-out day we ask that our guests make the pitch available by 12:00 PM.
• We undertake to keep your booked pitch until 7.00 PM of the check-in date. After that we reserve the right to resell the pitch.
• In case of delay, please, contact and inform us until 7.00 PM of the check-in date. If you inform us of your delay, we will keep your pitch until you arrive. In that case, in addition to the costs for the stay, we will charge you with the price of the pitch for each day of the delay.

• Camping home can be booked also at the day of arrival.
• Your personal data, as well as the data from your credit card, are entirely protected.

• Your credit card is used as a reservation guarantee. Credit card may be pre-authorised and charged in the amount of your first night’s stay. Payment is upon arrival at the reception desk with credit card or cash. We accept American Express, MasterCard, Diners Club, Visa and Maestro.
• Information for making a deposit is as follows:
  Zagrebačka banka d.d.
  Trg Bana Josipa Jelačića 10, 10000 Zagreb
  IBAN: HR4123600001101319202
  SWIFT : ZABAHR2X
• When making a payment, please specify the following for the user:
  Valamar Riviera d.d.
  Stancija Kaligari 1, 52 440 Poreč

• The property reserves the right to preauthorize the credit card in the amount of the cost of your stay.
• Payment upon arrival is possible:
  1. by cash in HRK (Croatian currency)
  2. by cash in EUR as stated on your booking confirmation
  3. by cash in any other currency or by credit card or Maestro card based on the current exchange rate. The current exchange rate is stated on the invoice.
• For Croatian citizens payment is allowed only in HRK or with credit cards.
• Please note that your credit card will be charged in HRK (Croatian currency). Your bank hereinafter converts this amount to the currency of your domestic account. Due to your bank's exchange rate this may result in a slightly different (higher) total charge than the amount stated in HRK on our hotel invoice.
• Credit card is required for booking. We accept American Express, EuroCard/MasterCard, Diners Club or Visa.
• Your personal data, and the data on your credit card, are fully protected. The transfer of data is carried out via a safe server.

Standard Rate for all stays until 28.06.2020

• Free cancellation of reservations up to 2 days (14:00 CET) prior to arrival.
• A credit card is required as confirmation of your stay.
• Your credit card may be pre-authorised 21 days prior to arrival in the amount of your first night's stay.
• You will be informed if your credit card is declined for preauthorisation. In case we cannot charge your credit card, your reservation will be cancelled
• For late cancellation of reservations, your card will be charged in the amount of your first night's stay per accommodation unit.
• In the case of a guest no-show without prior cancellation, your card will be charged in the full amount of the reservation.
• In case of a premature departure, additional payment in the full amount of booking.
• In the case of cancellation up to 2 days prior to arrival, the amount charged to your card will be refunded. For cancellation after the cancellation period, the amount charged to your card will not be refunded.
• Final cleaning, sojourn tax, and environmental tax are not included in the price of rental.

Standard Rate

• Free cancellation of reservations up to 14 days (14:00 CET) prior to arrival.
• A credit card is required as confirmation of your stay.
• Your credit card may be pre-authorised 21 days prior to arrival in the amount of your first night's stay.
• You will be informed if your credit card is declined for preauthorisation. In case we cannot charge your credit card, your reservation will be cancelled
• For late cancellation of reservations, your card will be charged in the amount of your first night's stay per accommodation unit.
• In the case of a guest no-show without prior cancellation, your card will be charged in the full amount of the reservation.
• In case of a premature departure, additional payment in the full amount of booking.
• In the case of cancellation up to 14 days prior to arrival, the amount charged to your card will be refunded. For cancellation after the cancellation period, the amount charged to your card will not be refunded.
• Final cleaning, sojourn tax, and environmental tax are not included in the price of rental.

Early booking rate

• Free cancellation of reservations up to 21 days (14:00 CET) prior to arrival.
• A credit card is required as confirmation of your stay.
• Your credit card may be pre-authorised 42 days prior to arrival in the amount of your first night's stay.
• You will be informed if your credit card is declined for preauthorisation. In case we cannot charge your credit card, your reservation will be cancelled
• For late cancellation of reservations, your card will be charged in the amount of your first night's stay per accommodation unit.
• In the case of a guest no-show without prior cancellation, your card will be charged in the full amount of the reservation.
• In case of a premature departure, additional payment in the full amount of booking.
• In the case of cancellation up to 21 days prior to arrival, the amount charged to your card will be refunded. For cancellation after the cancellation period, the amount charged to your card will not be refunded.
• Final cleaning, sojourn tax, and environmental tax are not included in the price of rental.

• Camping homes and glamping can be used on the arrival day from 2:00 PM (Lanterna Premium Camping Resort, Istra Premium Camping Resort and Padova Premium Camping Resort from 4:00 PM). On check-out day we ask that our guests make the camping home available by 10:00 AM.
  • We undertake to keep your booked camping home until 7:00 PM of the check-in date. After that we reserve the right to resell the pitch.
  • In case of delays, please, contact and inform us no later than 24 hours before your booked check-in. If you inform us of your delay, we will keep your camping home until you arrive. In that case, in addition to the costs of the stay, we will charge you with the price of the camping home for each day of the delay.